Tenancy Improvement Program

Mandate

The Tenancy Improvement Program exists to improve and maintain tenancies in the West Broadway neighbourhood through:

  • Aiding tenants in understanding their rights and responsibilities
  • Assisting tenants with understanding and navigating resources and systems, such as the Residential Tenancies Branch policies and processes
  • Referring people who are tenants, precariously housed, or experiencing homelessness to resources
  • Working respectfully with our neighbours through a person-centred harm reduction model

How can the Tenancy Improvement Program help?

The Tenancy Improvement Program can help by:

  • Answering tenancy related questions
  • Explaining tenant and landlord rights and responsibilities
  • Explaining Residential Tenancies Branch policies and processes
  • Speaking with landlords to try to resolve conflicts
  • Assisting tenants served with eviction notices
  • Assisting tenants with the repairs process
  • Explaining what government benefits are available to tenants
  • Referring people who are tenants, precariously housed, or experiencing homelessness to resources

The Tenancy Improvement Program works within the West Broadway Neighbourbood. If you live outside of the neighbourhood, we may be able to refer you to more appropriate resources. 

How can I access the Tenancy Improvement Program?

You can reach the Tenant Support Worker by calling or texting (431) 334-9930 or by emailing
tenants@westbroadway.mb.ca If an in-person meeting is necessary, meetings can be scheduled on Monday-Wednesday from 10-3. Meetings will take place at our office at 222 Furby (Crossways in Common). Masks are mandatory.