Good Food Box FAQ

1. What is a good food box?

2. What size boxes are available?

3. What are add-ons?

4. How often can I get a box?

5. Where do I order my good food box?

6. What if I have limited access to the internet?

7. When do I need to order by?

8. Can I order a box through the Good Food Club all year long?

9. Who is eligible for good food box delivery?

10. When and where do I pick up my box?

11. What if I forget to pick up my box?

12. How much do good food boxes cost?

13. How do I pay for my box?

14. Can I choose what comes in my box?

15. Will I know what is in my box in advance?

16. What do I do with the bags that my vegetables come in?

17. What is a Mini Market?

18. What are Sweat Points?

19. What can I spend my Sweat Points on?

20. I have more sweat points that I will ever use.  Can I donate some of my sweat points to others in need?
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1. What is a Good Food Box?

A good food box is a prepackaged selection of healthy fruits and vegetables. The produce is purchased in bulk, allowing for decreased box prices for everyone.

2. What size boxes are available?

Boxes come in the following sizes:

INDIVIDUAL ($8.00)

MEDIUM ($15.00)

LARGE/FAMILY ($20.00)

3. What are add-ons?

The GFC offers a number of different add-ons that are available to purchase with your box. Some examples of add-ons available include: Beans & Rice ($2 for individual and mediums, and $3 for larges).

4. How often can I get a box?

Good food boxes are available every 2 weeks during the fall, winter and spring months.

5. Where do I order my good food box?

If you are a Good Food Club member, or live in the area you can order your box through us.  Please visit the Good Food Box orders (http://www.westbroadway.mb.ca/good-food-box-orders) section of the website to place your order.

6. What if I have limited access to the internet?

If you are unable to order your box on our online ordering form please email us at goodfoodclub@westbroadway.mb.ca, or call the office at (204) 774-7201 ext6.  If we do no answer please leave a message stating your name, phone number, what size box you would like, and what (if any) add-ons you would like to include (beans and rice). You can also drop by in person at 608 Broadway to order and pay for your box.

7. When do I need to order by?

The deadline to order your box is the THURSDAY BEFORE the box day at 11:00am.

8. Can I order a box through the Good Food Club all year long?

No. Please note that we will only be a depot during the fall/winter/spring months (October to June).  During the summer months please come out to our veggie market to enjoy the fresh local produce we provide.

9. Who is eligible for good food box delivery?

Please be aware that delivery is reserved for those with mobility issues, or have other special considerations.  If you are a new member wishing to have your box delivered please contact us directly at (204) 774-7201 ext6.

10. When and where do I pick up my box?

You pick up your box at our Good Food Club Mini Market, which is located at the gym in Broadway Neighbourhood Centre (185 Young Street) between 3:00 and 6:00pm on the designated Wednesday you ordered your box for.

11. What if I forget to pick up my box?

If you miss the box pickup your box will be moved to our office (608 Broadway).  Please call our office as soon as you realize you have missed the pickup (204-774-7201 ext 6) and leave a message letting us know you would like to pick up your box from the office. Please try to pick them up the next day if you can. We do not have the fridge space to store the leftover bags. When boxes are left too long they go bad and start to smell.   The box will be given away if you don’t pick it up by the end of the day Thursday.

If you know you will not be able to pick up your box at the designated time please call our office to make alternate arrangements.

Please be aware that if you do not pick up your box, and do not contact our office, you will still be obligated to pay for your box.

12. How much do good food boxes cost?

INDIVIDUAL ($8.00)

MEDIUM ($15.00)

LARGE/FAMILY ($20.00)

If you wish to add on beans and rice these will be extra. Please see the “add-ons” questions for more details.

13. How do I pay for my box?

Because we often have trouble with people ordering boxes and then forgetting to pick them up we have switched to a “pay when you order system.”  This will hopefully cut down on the number of boxes forgotten and allow us to spend this money on programming, instead of paying for extra boxes.

You have 3 options to pay for your box:

1.)    Pay in advance ( ie: when you order your box) before the ordering deadline by stopping by the office (608 Broadway).

2.)    Pay online through Paypal in advance ( ie: when you order your box) before the ordering deadline by checking out our online ordering page.

3.) Order and pay for your next box when you pick up your box at the Mini Market. 

14. Can I choose what comes in my box?

No, unfortunately we are not able to accommodate individual food preferences as we make the boxes in such large quanities.  But you do have options!  If you don’t like something that came in your box ask a friend or other GFC member if they would like to make a trade.  You can also leave the item with the GFC as a donation.  We will then give your donation to a member in need.  If you see a food in your box that is unfamiliar to you, ask us about it!  We are always happy to help.

15. Will I know what is in my box in advance?

It’s a surprise! Unfortunately we can’t tell you what will be in your box in advance because the Good Food Club team doesn’t actually know what will be available until box day. On the day of the market we go to different wholesale stores and see what is available at the lowest prices. What is available is luck of the draw. We do try to get a variety of both fruits and vegetables that are good quality. We also try to get some different things each week. Most people enjoy the surprise box, but if it is not for you there will be a limited quantity of fresh fruits and vegetables for sale on the market table as well. Come early for more variety!

16. What do I do with the bags that my vegetables come in?

Please bring your bags back to us next time you pick up your box.  The bags will be washed and reused.  This helps keep good food box costs down.

17. What is a Mini Market?

A mini market is a small farmer’s market – like event that we hold during box pickup times.  Bring a little extra cash with you when you come to pick up your box and help support some of our local vendors selling items such as: fresh made bread, homemade beauty products, local honey, and jams and preserves.  We also have a limited amount of fresh fruits and vegetables available to purchase at discount prices. The market is located in the gym of Broadway Neighbourhood Centre (185 Young) on box days from 3-6pm.   If you are interested in becoming a vender at our mini market please contact us at (204) 774-7201 ext6.

18. What are Sweat Points?

Sweat Equity Points, or Sweat Points for short, are given out to members in return for their volunteer efforts with the Good Food Club.  Members receive 10 points per hour that they volunteer.  These points are tracked by the GFC.  One sweat point = $1.00 that you can use to help pay for healthy foods.

19. What can I spend my Sweat Points on?

  • To pay for items at our West Broadway Farmers’ Market in the summer in the Broadway Neighbourhood Centre Courtyard (185 Young Street).
  • To receive a discounted price for community dinners and cafes.
  • To receive a discounted price on Good Food Boxes during the winter months.  The first box of each month is designated as a Sweat Points Box.  This means those of you who have accumulated sweat points can use them to pay for a portion of your box.  When using sweat points the good food boxes prices are as follows:
    • INDIVIDUAL BOX: $2.00 ( this will use up 6 of your sweat points,  2+6=$8)
    • MEDIUM BOX: $3.00 (this will use up 12 of your sweat points,  3+12=$15)
    • LARGE/FAMILY BOX: $4.00 (this will use up 16 of your points, 4+16=$20)
    • BEANS & RICE ADD-ON FOR IND&MED BOXES: $1.00 (this will use 1 sweat point, 1+1=$2)
    • BEANS & RICE ADD-ON FOR LARGE BOXES: $1.00 (this will use 2 sweat points,  1+2=$3)
    • Please note that you CANNOT use sweat points to pay for eggs or honey at this time.

 

20. I have more sweat points that I will ever use.  Can I donate some of my sweat points to others in need?

YES! Just let us know you would like to donate your points.  Your points will be donated to members who are identified as the most in need.  These members may be ill, have issues that do not allow them to work, have mobility issues, or have large families that need a helping hand.

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